| Authorized Dealer LOWEST Price Guarantee We will not be undersold by any authorized dealer. If you find a lower price on any item in our store, let us know! We'll match or beat any verifiable price (including shipping charges) for an identical item.
30 Day Price Guarantee
If you find a better price after you order, for an identical item, including shipping - we'll refund the difference for up to 30 days1. Merchant must be an authorized dealer.
Free Shipping Policy
Most orders over $199 will be shipped free via USPS or UPS. Some exceptions apply due to item dimensions or weight.
FULL Warranty - You're Protected!
Manufacturer's will only honor the warranty of items sold through their authorized dealers. Rest easy. Rock and Soul is authorized dealer for EVERY brand we sell, and therefore EVERY item purchased through us will include the manufacturer's full warranty.
Refund & Return Policy
We will happily accept unopened, re-saleable merchandise returned to us within 14 days for a 100% refund of the item's purchase price, minus any shipping charges incurred by us. Simply call 1-800-513-1360 to obtain a return authorization #. From 14 days to 60 days a 15% restocking fee will apply. All sales are final after 60 days. Sorry... no returns on music.
Quick Ship Policy
We pride ourselves on filling your orderly quickly! Most orders are shipped within 24 to 48 hours, but some exceptions may apply. 2 day air shipping applies to orders placed by 1PM. Orders after 1PM will go out the following day. If you have special shipping requests please call 1-800-513-1360. We will do our best to accommodate wherever possible. Thank you!
This policy was last updated on 2-10-2010. 1Excludes cases in which advertised price will be below our cost including shipping charges. In this instance we will gladly provide the item to you at our cost. Does not apply to music.
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